Service
Handling Services
No one drives on perfectly smooth surfaces all the time so cars are designed to account for those bumps and twists, whether keeping you comfortable in the seat or adjusting the wheels to take the curves. All of this control is done through the handling system which essentially covers the components of your wheels, tires, and steering wheel.
Caution
We recommend watching this part carefully and scheduling a service date to prevent any future problems.
Urgent
We recommend you bring your car in immediately. This repair is critical to saving you money & your life.
Routine
We recommend you keep this repair as recurring scheduled maintenance to keep your car healthy and running great.
How critical is my repair?
This ranking system’s purpose is to equip you with the information you need to make an informed decision.
Delaying car repairs is never recommended as it can be costly and at times dangerous. If you are experiencing car trouble please bring it to your local repair shop.
Parts and services
Tires
It may seem obvious, but car tires have several roles. They maintain and change the direction of travel as you turn the steering wheel, they transmit traction, torque, and braking forces to the road as you step on the brake or accelerator, and they absorb road shocks. With suc1h a critical job they don’t last forever.
Symptoms:
⇒ Tire warning light comes on
⇒ Your tire has bulges or cracks
⇒ Your tire looks flat
⇒ Your tire tread looks low
Caution
1/2 day repair
Rotate every 5,000 mile
Covered by warranty?
Wheel Alignment
A vehicle’s suspension connects the car to its wheels. Alignment is how this suspension and steering are adjusted to ensure tires are angled correctly to make proper contact with the road.
Symptoms:
⇒ Your tires squeal
⇒ You notice uneven or rapid wear of your tires
⇒ The vehicle pulls to one side
⇒ The car goes straight when the steering wheel is crooked
Caution
1 day repair
Inspect every 15,000 miles
Covered by warranty?
Tie Rod
Tie rods are a component of your car’s steering system, connecting the steering gear to the steering knuckle. They help you stay in control of your car.
Symptoms:
⇒ Your car squeals when you turn the wheel
⇒ The steering response is poor
⇒ You notice uneven or rapid wear of your tires
⇒ Your steering wheel vibrates at higher speeds
Caution
1 day repair
Inspect every 15,000 miles
Covered by warranty?
Shocks & Struts
Shocks and struts are both designed to minimize the bouncing you feel when your car rides over rugged terrain. Shocks or shock absorbers, are hydraulic components that minimize the movement of the springs. Struts are a structural part of the car’s steering and suspension and also where coil springs are mounted. The struts reduce bouncing but also help improve its steering and alignment.
Symptoms:
⇒ Your car bounces more than usual
⇒ The car sways
⇒ The steering response is poor
⇒ Your car squeaks when driving over a bump
Caution
1 day repair
Inspect every 15,000 miles
Covered by warranty?
Power Steering Pump
The power steering pump uses hydraulics to push steering fluid into the steering gear box to make turning the steering wheel easier.
Symptoms:
⇒ The steering wheel will be difficult to turn
⇒ You hear whining when you turn the wheel
⇒ The steering response is poor
⇒ You hear a squeal when you start the ignition
⇒ You hear groaning noises
Caution
1/2 day repair
Inspect every 5,000 miles
Covered by warranty?
Let’s get started.
Our approach is simple. We help you get the most out of your car by matching your goals and mileage to create a personalized plan.
1. Get your car tested.
2. See a list of repairs.
3. Choose what's fixed.
Car troubles?
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Our hours
Mon - Thurs:
8:00 AM - 6:00 PM
Join Otto's car club:
Gain access to comics, jokes, & helpful car tips.
Car troubles?
Our difference
Community
Press
FAQ
Come visit us
Our hours
Mon - Thu: 8:00 AM - 6:00 PM
Let's get social:
